Terms and Conditions
Refund and Exchange Policy
At Linqup, we do not offer refunds but are open to exchanges within a specific time frame or under particular conditions, such as manufacturing defects. If you encounter any issues with a product, please contact us at linqup.eg@gmail.com. Kindly provide us with photos and a detailed description of the problem you're experiencing. We are committed to addressing your concerns promptly and finding a satisfactory resolution.
Warranty Policy
You are eligible for a free replacement if your Linqup product loses its functionality (such as NFC not working or QR code not scanning) within 15 days of your order being marked as delivered. Additionally, if you are a company with any Linqup product, you can apply for a 1-year warranty. Please contact us at linqup.eg@gmail.com for further assistance regarding warranty claims.
Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Egypt has its own privacy laws, governed by the Egyptian Personal Data Protection Law No. 151 of 2020. This law aims to regulate the processing of personal data, ensuring individuals' privacy rights are protected. It outlines principles for data collection, processing, and transfer, requiring consent and specifying penalties for non-compliance. Businesses operating in Egypt must adhere to these regulations when handling personal data.